Engaging with our audiences

We use a number of channels to communicate and broadcast the latest news and developments from NICE.

Exhibitions and events

In 2014/15, NICE representatives attended 214 speaking engagements at conferences and events in the UK and across Europe. Audiences ranged from industry to local government and the charity sector.

In March 2014, we hosted a free interactive online webinar which explored our expanding role in supporting social care. Chaired by Bill Mumford, non-executive director at NICE, the webinar allowed participants to join a discussion about the challenges ahead in social, and how they can be addressed.

Our annual conference provides a forum for health, public health, social care and industry professionals to debate and discuss the ways of providing best care to all. In 2015, the conference will be taking place on 13-14 October at the ACC in Liverpool.

Updated website now simpler and easier to use

The NICE website averages more than 1 million page visits each month. It provides information about all of our work programmes, including free access to all NICE guidance and implementation tools to help people put our recommendations into practice.

This year, our website was updated to make looking for and using NICE guidance, quality standards and other products much simpler and more intuitive. The new site is optimised for mobiles and tablets, has better search functions, and is more integrated with NICE’s products and services.

Latest news and developments

Our press office issued 199 press releases in 2013/14, and recorded more than 11,000 pieces of UK media coverage for NICE.

Major stories for NICE included updated guidance our updated guideline on intrapartum care and our draft guidance for the breast cancer drug Kadcyla.

We also published more than a 120 news articles, feature pieces and blog posts on NICE’s work. Among the topics covered was an in-depth look at our interventional procedures programme, information on our local practice collection, and the social values NICE should look at when balancing fairness with efficiency.

In 2014, we refreshed and updated our two monthly newsletters that highlight all the latest news and developments from NICE.

  • NICE News provides direct access to our features, news stories, consultations and implementation advice.
  • Update for Primary Care is aimed at GPs and others working in primary care. It features guidance, quality standards and other advice products published that month relevant to primary care, along with any accompanying tools to help put guidance into practice.

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Handling and responding to enquiries about our work

In 2013/14, our enquiry handling team responded to more than 11,600 calls, emails and letters. The vast majority came from healthcare professionals (37%) and members of the public (31%) with the remainder from parliamentarians, pharmaceutical industries and manufacturers, patient groups, charities, local authorities, and educational institutions. International audiences continue to take a keen interest in our work, accounting for around 6% of all enquiries.

We responded to 87 official parliamentary questions and 126 Freedom of Information requests.


With nearly 80,000 followers – an increase of over 30,000 from last year – our twitter feed is now integral part of our communications activities. Follow us to keep up to date with the latest news and guidance from NICE.

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